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Zoho CRM Plus is an all in one unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates.
your entire customer journey in one place
Engage with your customers across your sales, email marketing and social media channels at each stage of their lifecycle. Get the right message across different media and stay up to date with customer interactions and interest. Track deals through the relevant pipelines and follow-up quickly and efficiently. Drip feed your customers relevant content and manage conversations with multiple teams in one single system.
Zoho CRM Plus Features
Better customer experience begins with aligning all your teams and making sure they keep customers at the center of whatever they do. Zoho CRM Plus unifies your marketing, sales, and support teams and provides them with the proper toolset so they can do just that.
Work intelligently across all of your teams using Zia, Zoho’s AI-based voice assistant. From predicting business trends, to suggesting the best time to contact a customer, to finding email and ticket sentiments, to providing intelligent business dashboards, Zia can help you work smarter.
Let your customers quickly find answers from your knowledge base, raise tickets, or chat with your support agents right from your website or mobile app with ASAP in Zoho CRM Plus.
Build and automate processes that connect your marketing, sales, and support teams, involve the right people, and ensure compliance from your teams at every step.
Weigh decisions based on data from across your organization, from marketing, sales, and support. Interactive dashboards provide in-depth impact analysis of every potential business decision.
Average reviews of 4.5 across major software review platforms such as G2, Capterra, TrustRadius and GetApp.
Zoho can be integrated with most other Digital Jumpstart recommended apps.
“We upgraded at the beginning of quarantine to CRM Plus. Comes w/ the crm, #socialmedia mgmt, campaigns, surveys, project assignments, work flow charts, surveys, etc. Each part integrates with the others so I get the bigger picture of who’s engaging w/ what.”
Tom and Angelina Balsamo - Coffee News
“Salesforce is a nightmare to setup. Zoho is 100x easier to setup and use.”
Mark Kosier - Founder, Cyber Mercad
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Choose the free trial option to test the Zoho CRM suite out for yourself or click enquire for free software advice from our team. You can contact us any time for help with your software implementation.